Frequently Asked Questions
We're Here To Help
What is the best filtration system for municipal water?
There is no one size fits all solution to water filtration. Identifying what’s in your water is a great place to start and you can do that by clicking here to view your local water report. Our specialists are happy to walk you through the report pointing out areas of concern and the media’s used to address them. Most typical with centralized filtration some sort of carbon bed is used as it is the #1 filtration media in the world for filtering water.
Why does your company use both coconut carbon and catalytic carbon when other companies only use one?
In areas like San Diego where the municipalities use both chlorine and ammonia to disinfect the water it is imperative to add catalytic carbon. The reason being is that the combination of chlorine and ammonia creates a chemical byproduct called chloramines. When chloramines mix with natural decaying organic compounds in water they create another byproduct called trihalomethanes and haloacetic acids being the most common. The trihalomethanes and haloacetic acids have demonstrated carcinogenic activity in laboratory animals and it is still being researched whether the long-term effects are causing cancer in humans (source EPA.GOV). Carbon alone will not eliminate the chloramines, trihalomethanes or halocetic acid but catalytic carbon will. This is why we make sure all our units have both medias to give our clients optimal protection.
Can you customize a filtration unit to meet my specific needs?
Absolutely! Water isn’t one size fits all so neither should your filtration unit. In fact at Ethical H2O we doing most things “a la carte” so that you are only paying for the benefits you want.
Can my whole house filtration system be put outside?
Yes, in fact it can even be buried up to the timer head.
Where will my filtration unit be installed?
If you have a whole home system the best place for the systems to be installed is near where the incoming water line comes into your home. If you have a Reverse Osmosis then under the kitchen sink is the most common location.
How long will my whole home filter last?
This depends on multiple factors including how much media you have, how much water you use, whether your system back flushes or not and the quality of the water passing through the not. An industry average is 3 years for a non backflushing units and 5-7+ for a backflushing unit. Carbon degrades over time so in order to ensure that your filtration media is always at 100% capacity, we recommend testing the water once a year with a simple chlorine kit test.
What is required for an installation for a whole home filtration unit?
While not required, it is highly recommended that you have a pressure regulator installed. If your water pressure is too high it could break your system and void your warranty.
Do I need a licensed plumber to install my filtration unit or water softener ?
Yes, you should always have a licensed and insured plumber install your system. This will not only give you the protection and security of knowing that if there was an installation error it is backed up by the plumbing company’s insurance plan. Also, not having the system installed by a licensed plumber will void the warranty.
What is a typical whole house water filter installation cost?
For a straight forward installation (which mean a system being placed within 15 feet of the main incoming line) will run between $450-$500.
How can I remove fluoride from the water?
Carbon will remove some but not all the fluoride. There is media such as alumina you can add to your whole home systems as an upgrade or if you’re just interested in removing it from your drinking water a standard Reverse Osmosis would take care of it.
What can I use to remove lead and other heavy metals my water?
If you’re doing a central filtration unit then K.D.F (Kinetic Degradation Fluxion) is a highly effective media used to address heavy metals in water. In order for the media to be effective however in a whole home setting it requires an entire large tank of media and a specific flow rate. Beware of companies marketing this in their tank. Unless they are offering a separate tank, the media they do have is not enough to be effective and is simply there for marketing purposes.
What is hard water?
Hard water is water that has high mineral content (in contrast with “soft water”). Hard water is formed when water percolates through deposits of limestone and chalk which are largely made up of calcium and magnesium carbonates.
How is hardness measured?
Hardness is measured either by Grains per Gallon (gpg) or ppm (or mg/L). Slightly Hard water would measure around 1.0-3.5 gpg or 17.1-60 ppm and very hard water would measure something like>10.5 gpg or >180 ppm. San Diego County averages around 14 gpg and 235 ppm making it a very hard water area.
Does having hard water mean it is contaminated?
No, hard water is more of a nuisance and esthetic problem more than a health issue, and is not considered contaminated.
I want a reverse osmosis unit, what do I need to have it installed?
You need to have either an extra cutout in the sink to place the dedicated faucet through OR if you have a dishwasher drain we can use that hole and reroute the dishwasher line down the drain.